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Returns and Refunds
You have 30 days from the date you receive your order to return an item. There is no return fee.
To make a return:
- On this delivery note, tick the box corresponding to the product(s) you wish to return
- Insert this delivery note in the return package, as well as the products(s) you are returning
- Stick the prepaid postage label provided in the original package onto the return package
If the products are new, unworn, and clean, you will be refunded within 48 hours and within 30 days maximum after your return has been received and accepted.
In the case of a defective product, the legal guarantee allows reimbursements for any defective items returned within 30 days from the date of receipt. For more information, please contact customer service or consult our FAQ page.